Terms of service
Account Use
Any given account can have multiple users however each user must have his or her own user ID and password. You agree that your user ID and password are personal to you and may not be used by anyone else. You are responsible for maintaining the confidentiality of the ID and password, and you and/your company are fully responsible for all activities that occur under your ID and password by you or anyone else using this, whether authorized by you or not. If you believe your password may have been compromised or used without authorization you agree to change your password immediately. You also agree to inform us immediately of any breaches of security such as loss, theft or unauthorized disclosure or use of your username or password by contacting us. Until we are so notified you and/or your company will remain liable for any unauthorized use of your account. As a Client you agree that all orders placed online under your account will be for all purposes be deemed to be in writing signed by you to the same extent and under the same conditions as all your other ordering transactions with INFINITE SUPPLY AND SERVICES INC.. As such you accept full responsibility for all purchases made online under your account. It is your responsibility to notify us if you would like a particular individual’s access to your account terminated. INFINITE SUPPLY AND SERVICES INC. reserves the right to deny access to password access at its sole discretion.
Mobile and Messaging Information
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Payment Terms
Our standard payment terms are Net 30 days/COD from invoice date. All overdue amounts shall bear interest at a rate of twenty-four percent (24%) per annum (2% per month). At INFINITE SUPPLY AND SERVICES INC.’s discretion, purchases may be made through other methods of payment at the time of purchase. All payments must be in Canadian dollars. If the purchaser fails to make payment within 30 days, INFINITE SUPPLY AND SERVICES INC. may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.
Pricing
Prices are listed in Canadian dollars and will remain valid for a period of 7 days. In the event of a pricing error, INFINITE SUPPLY AND SERVICES INC. reserves the right to change the price without notice. We also reserve the right to change prices based on changing economic and manufacturing conditions. Prices displayed in print catalogues or online pdfs are for reference purposes only. For accurate pricing please verify your products online or with one of your account rep or customer service agent. Quotations on large quantities are available on request.
Sales Tax
INFINITE SUPPLY AND SERVICES INC. is required to charge goods and services tax and applicable provincial sales tax on items for which a sales tax exemption certification has not been provided. When ordering, please provide any valid exemption certificate(It is at INFINITE SUPPLY AND SERVICES INC.'s discretion to accept such certificate).
Delivery
Freight rates quoted are to be considered dock-to-dock. If extra handling is required, additional charges may apply. INFINITE SUPPLY AND SERVICES INC. can also offer consolidated shipping for large volume customers. Corporate accounts can be exempt from shipping charges if approved by INFINITE SUPPLY AND SERVICES INC.
Important: Please be advised that there is a $100 minimum order requirement for orders.
Shipping errors, missing items or damages must be reported to INFINITE SUPPLY AND SERVICES INC. within 1 business day of receipt of shipment (damages must be accompanied by a signed bill of lading acknowledging the damage).
Claims for loss or damage in shipments are the responsibility of the carrier, and must not be deducted from our invoice, nor shall payment of the invoice be withheld while you await adjustment for your claims.
FOB Points. Products ship FOB INFINITE SUPPLY AND SERVICES INC. stocking warehouses, or FOB the manufacturer as indicated within product details. Not all products are stocked and shipped from all of our locations. Upon submission of your quote or order the shipping origin and any applicable freight charges will be confirmed.
Modification of Terms
No addition to or modification of terms and conditions shall be binding on INFINITE SUPPLY AND SERVICES INC. unless agreed to by INFINITE SUPPLY AND SERVICES INC. in writing, and INFINITE SUPPLY AND SERVICES INC.'s acceptance of any order shall not be construed as consent to any additional terms and conditions.
Special Orders & Product Availability
Products are subject to availability at time of order. Some special order items must meet manufacturer's minimum order quantity requirements at time of order, and may require additional shipping time.
Limited Warranty
Products are warrantied against defects in material or workmanship only in accordance with the individual manufacturer’s warranty policy. If INFINITE SUPPLY AND SERVICES INC. determines the product to be defective in workmanship or material, it will be repaired or replaced at INFINITE SUPPLY AND SERVICES INC.’s sole option, as buyer’s exclusive remedy.
Exports
INFINITE SUPPLY AND SERVICES INC. offers products only for delivery and use within Canada. INFINITE SUPPLY AND SERVICES INC. is not responsible for any product sale intended for export. Where products purchased from INFINITE SUPPLY AND SERVICES INC. are to be exported, the purchaser assumes sole responsibility for arranging the export of the products from Canada and their importation into other countries and shall at all times comply with all applicable laws in relation there to, including but not limited to export control laws, rules and regulations of Canada.
Returns Policy
All returns must be authorized by INFINITE SUPPLY AND SERVICES INC.. A Return Authorization Number must be obtained from INFINITE SUPPLY AND SERVICES INC., and the client must provide the Invoice number at the time of the request.
PLEASE REFERE TO RETURN POLICY FOR FURTHER DETAILS.
Intellectual Property
INFINITE SUPPLY AND SERVICES INC. considers all graphical product content (images & copy), both in print and online, to be proprietary information. The use of this content without the expressed written consent of INFINITE SUPPLY AND SERVICES INC. may forfeit the customer’s ability to purchase from INFINITE SUPPLY AND SERVICES INC. and is obliged for legal proceedings.
